Privacy Policy

Privacy Policy

Last updated: July 24, 2025

1. What Information We Collect

We only collect personal information that you voluntarily provide when submitting our contact form. This may include:
– Your name
– Company name
– Email address
– Phone number (optional)
– Message content
– Any attached files you upload voluntarily

We also collect anonymous technical data such as your browser type, device, IP address, and pages visited (for analytics and performance improvements).

2. How We Use Your Information

Your information is used only for the following purposes:
– To respond to your inquiry or quote request
– To communicate with you professionally
– To improve the functionality and content of our website
– To maintain website security and prevent misuse

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Sharing with Third Parties

We may share your information with trusted service providers, such as:
– Website and hosting partners
– Marketing or web development agencies
– Logistics partners (e.g., DHL or UPS), if relevant to your inquiry

All such third parties are required to follow our strict confidentiality rules and only use your information as instructed.

4. Data Security

We use SSL encryption and secure servers to protect your information. Access is limited to authorized personnel only. We store your data for as long as necessary to respond to your inquiry or comply with legal obligations.

5. Cookies

Our website uses cookies to:
– Enable basic site functionality
– Remember your preferences (e.g., language)
– Track usage statistics anonymously

You can control cookie behavior through your browser settings. For more details, see our Cookie Policy.

6. Your Rights

Depending on your location, you may have the right to:
– Access or correct your data
– Request deletion
– Object to or restrict processing
– Withdraw consent (if previously given)

To exercise these rights, contact us at sales@silmartsilicone.com. We will respond within 30 days.

7. U.S. Visitors

While we are not subject to U.S. state privacy laws such as CCPA, we voluntarily apply high standards of privacy, transparency, and security for all users, regardless of location.

8. Policy Changes

We may update this Privacy Policy from time to time. Major changes will be announced. We recommend reviewing this page periodically.

9. Contact

For any privacy-related concerns, please contact us at:

Email: sales@silmartsilicone.com
Phone: 551-277-3738